Product

One workspace from first draft to production traffic.

NextChatbots is organised around the work itself: build a bot, connect a channel, test it in sandbox, translate it, publish it and then operate it from an inbox with real execution logs behind every conversation.

Open a workspace

Bot directory

Every bot with its status, channels, language coverage and last activity. Duplicate, archive or move a bot between test and production without losing its history.

Draft, Test, Live, Paused, Archived, Error
Per-bot profile image and description
Environment-scoped configuration

Flow builder

A canvas of triggers and steps: send message, ask question, condition, set variable, call API, wait, handover to a human, end. Versioned, testable and diffable.

Validation before publish
Channel capability warnings
Test runs with execution logs

Inbox

Live conversations with filters by channel, bot, assignment and status. Take over from the bot, reply, tag and hand back — with the full flow trace visible.

Bot and human handover
Notes, tags and assignment
Conversation history per contact

Contacts and links

One contact record per messaging identity, with all account links, consent state and locale. Users can unlink themselves; admins can revoke.

Deterministic account linking
Consent and GDPR tooling
Linked external accounts

Translations

A dedicated workspace for locale coverage: every bot string, command and template with completion tracking, machine-translation drafts and reviewer approval.

Per-locale completion
Reviewer approval
Fallback language rules

Integrations

Endpoints, secrets, webhooks and API keys. Secret values are write-only, requests are signed, and every delivery is logged with retries and idempotency keys.

HMAC signing
Retry and idempotency
Delivery logs

Environments are first-class

Test and production keep separate credentials, separate contacts and separate flow versions. Promotion is an explicit action with a diff, not an accident.